Please contact our ticketprovider Festicket. You can contact their support team here.

Send an e-mail to support@w-festival.com. Support questions are not answered through messenger.

Yes, you can exchange your Sinner’s Day Summer 2022 day ticket (25/06) for either a Sinner’s Day Summer 2023 voucher (day ticket) or a day ticket for another day of Sinner’s Day Summer 2022 (24/06 or 26/06). If you wish to do so, please fill in this form.

If you have already bought an early bird day ticket, you can purchase a 3-day ticket and still enjoy the presale benefits. If you wish to do so, please send an email to support@w-festival.com. They will provide you with all the details for direct payment and take care of the rest for you.

Bancontact, Maestro, Mastercard, Visa and iDEAL.

Yes, as long as it isn’t a professional device.

Of course and up to the age of 12 totally free.

Yes!

Due to incorrect distribution of tickets by our previous ticket provider, not everyone has received their final Early Bird ticket.
Our current ticket provider, Festicket, has provided everyone with their tickets in June 2022.

The ticket(s) will be sent to the email address that you initially provided us with during the Early Bird ticket sales and will be available at Festicket.
Should you have any other questions, don’t hesitate to contact our support service via support@w-productions.be.
We’re looking forward to see you at the festival!