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FAQ

In need of ticket support?

Please contact our ticketprovider Festicket. You can contact their support team here.

Do you have a question or problem?

Send an e-mail to support@w-festival.com. Support questions are not answered through messenger.

Can I change my Sinner’s Day Summer ticket due to the postponement of Skinny Puppy’s 2022 tour?

Yes, you can exchange your Sinner’s Day Summer 2022 day ticket (25/06) for either a Sinner’s Day Summer 2023 voucher (day ticket) or a day ticket for another day of Sinner’s Day Summer 2022 (24/06 or 26/06). If you wish to do so, please fill in this form.

I have already bought an early bird day ticket in presale at the W-Festival 2021 and still want to enjoy the combi ticket in presale. What can I do?

If you have already bought an early bird day ticket, you can purchase a 3-day ticket and still enjoy the presale benefits. If you wish to do so, please send an email to support@w-festival.com. They will provide you with all the details for direct payment and take care of the rest for you.

What are the payment options?

Bancontact, Maestro, Mastercard, Visa and iDEAL.

Can I take my camera to the Sinner’s Day Special festival?

Yes, as long as it isn’t a professional device.

Are my children admitted to the festival?

Of course and up to the age of 12 totally free.

Do I get free entry back in after leaving the festival site?

Yes!