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FAQ – Sinner’s Day

Home » Practical » Sinner’s Day » FAQ – Sinner’s Day
Do you have a question or problem?

Send an e-mail to support@w-festival.com. Support questions are not answered through messenger.

What measures have been taken for people with disabilities?

The site is 100% disabled accessible and equipped with disabled toilets and a disabled stage.

What are the payment options?

Bancontact, Maestro, Mastercard, Visa and iDEAL.

Can I take my camera to the Sinner’s Day festival?

Yes, as long as it isn’t a professional device.

How can I personalize my Sinner’s Day ticket and can I change it?

In our ticketshop you can log in at the top right. If you don’t know your password (anymore), you can click on forgotten password and you will receive a new password in your mailbox. Once you are logged in, you can go to your profile in the top right corner. In your profile you will find your tickets, where you can change the name of the ticket holder under the name of the ticket. You can change this at any time (again) in your account.

Do I get free entry back in after leaving the Sinner’s Day festival site?

Yes! Free IN/OUT

Will reusable cups be used this year? What with the warranty?

Yes. This festival loves nature and works with ECO-CUPS.
 
Your first order will be charged an additional 3 € – as an Eco cup warranty!
When you order a next drink, bring along your cup to avoid a 3 € extra charge.
NEW DRINK WITHOUT BRINGING IN YOUR OLD CUP = EXTRA CHARGE OF 3 €
 
Before leaving this festival, bring in your Eco-cup at one of the 2 FINAL ECO-CUPS EXHANGE booths (open at 18h each day). You will get your 3 € warranty back on your wristband. Or donate your cup to DIER IN DE KOU charity (to help stray animals).
 
Don’t forget : the left over amount on your wrist band can be used at the next (same) edition of the festival you are at now !

What does a beer cost at the Sinner’s Day festival?

€3.00

I’m vegetarian. Are vegetarian dishes served?

Absolutely, we provide a variety of vegetarian dishes.

Are my children admitted to the festival?

Of course and up to the age of 16 totally free.

What is the use of purchasing a food voucher in advance?

First, you save time at the cash registration, because your vouchers will be ready at the info box. Secondly, you get an extra budget on your purchase. In other words, you get more for your money.

Can I purchase food vouchers in advance?

Yes you can. You can do this by clicking on ‘Tickets’.

I have a backstage tour ticket, where do I register?

Register at the Info stand.

What meals will be available at the food court?

Puur Belgisch – Lutosa fried specialities + snacks
Thai specialities (also veggie and gluten free)
Breydel specialities
BBQ Smokey Croques
Angus hamburgers

Where can I park?

Follow the parking signs to the different parkings. VIP/Press/Disabled | General | Camping

What is the Covid Safe Ticket?

You have to match 1 of these to enter our festival:
Be fully vaccinated 14 days before entering the festival
A valid PCR test (< day of intake +48h)
A recovery certificate (<6 months)
A rapid antigen test (< day of intake +24h)
There is a testing village at the festival to take a rapid antigen test for €10,- .

Is there a cloackroom available?

Yes! There is a guarded cloakroom at 2 € per day and 5 € for the 3 days.

What are the check-in/check-out times at the camping?

Check-in on the campsite is possible on 29/10 from 15h to 22h, and on festival days from 08h to 20h. On 02/11 everyone must have left the site by 10h.

Where can I download the Sinner’s Day app?

Download our Woov app here: Woov.com/SinnersDay